Artificial intelligence (AI) may be reshaping how we approach real estate finance and title insurance, but does that mean professionals in this industry can just set it and forget it? MyHome (a WFG Company) Senior Director of Innovation and AI Ryan Ozonian and First American Data & Analytics Vice President of Product Underwriting Adam Schlesinger took the stage at October Research’s 2026 National Settlement Services Summit (NS3) in Kansas City to discuss how organizations should be incorporating AI adoption strategically, starting with targeted use cases, experimenting responsibly and establishing governance frameworks before scaling investments. The discussed with OR Chief Knowledge Officer Mary Schuster the importance of building cross-functional teams that combine technology, operations, compliance and business expertise to ensure successful implementation while keeping ethical and regulatory considerations front and center.
Chapters: 2:00 - Industry outlook on AI's future impact 4:13 - The importance of tangible AI application development 6:39 - Material changes AI will bring to title and settlement workflows 8:22 - Customer experience improvements through AI-driven transparency 9:58 - Pace of AI evolution and managing hype cycles 14:36 - Prioritizing AI investments and internal team building 17:57 - Recognizing wasted AI investments and trial pitfalls 20:54 - Regulatory considerations and governance in AI deployment 24:08 - Accountability and liability when using AI tools 27:45 - Building internal AI expertise versus relying on vendors 30:20 - Addressing industry talent gaps with AI and automation
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To find more episodes of “Keys to Real Estate” or learn more about October Research – the nation’s leading independent provider of market intelligence, industry news, expert analysis and regulatory information for professionals in the real estate, title, financial and settlement services industries – visit https://www.octoberresearch.com.
Episode sponsored by First American Trust – https://www.firstamtrust.com
Episode produced by October Research – https://www.octoberresearch.com
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About the Keys to Real Estate podcast For an exclusive look into business-critical information and key topics central to thriving under the ever-changing demands placed on real estate businesses today, tune into the October Research Keys to Real Estate podcast. This industry-centric podcast hosted by October Research Chief Knowledge Officer Mary Schuster features in-depth conversations for anyone interested in deepening their understanding of the real estate ecosystem. The podcast series is available for streaming 24/7 at the time and place of your choosing.
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Thanks to First American Trust for being the presenting sponsor for season 3 of the Keys to Real Estate podcast.
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