Sagent, a provider of mortgage servicing technology, announced the appointment of Chris Marshall as CEO, effective January 5.

Marshall, a mortgage, banking and fintech leader, along with Sagent’s best-in-class team of mortgage servicing and fintech specialists, will work with customers and prospects of all sizes, including many of America’s top mortgage servicers, to implement Sagent’s end-to-end Dara platform at scale. Marshall will retain his role as Sagent board chairman. Current CEO Geno Paluso will become Sagent vice chairman and serve as a senior advisor during the leadership transition.

Dara by Sagent delivers a cloud native, real time, end-to-end servicing platform to the $14.6 trillion mortgage servicing sector with one root system that unifies data and artificial intelligence-integrated user experience.

“As a Sagent board leader since 2022, my primary focus has been to ensure Sagent had world-class leaders like Geno Paluso, and the long-term resources needed to build the industry’s top mortgage servicing technology team and platform,” Marshall said. “We’ve been extremely fortunate to have Geno’s leadership during the build phase of Dara, and as we move into the implementation phase, our team’s world-class technology and innovation skills will help ensure Sagent customers and prospects experience the highest levels of customer delight.” 

During Marshall’s leadership career, he’s served as vice chairman and president of Mr. Cooper. He also served in top executive roles at Ally Bank, Fifth Third Bank and Bank of America.

Marshall will run day-to-day Sagent operations with the Sagent executive team, and work closely with Paluso during the leadership transition.