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NAR appoints new CEO as settlement changes take effect

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Industry News
Monday, August 19, 2024

The National Association of Realtors (NAR) has dubbed Nykia Wright, who has been serving as interim CEO since November, as its permanent CEO, effective immediately. 

During her time as interim CEO, Wright has represented NAR’s interests though the settlement negotiations and resolution of claims brought on behalf of homesellers related to broker commissions.

She also has been guiding (and will continue to guide), the organization’s Culture Transformation Commission (CTC), which was established to identify and break down impediments to being an inclusive, welcoming and respectful organization for all individuals and to ensure the association meets the evolving needs of members well into the future. The CTC has more than 70 members, including state and local association staff as well as NAR staff selected through a collaborative process.

“I am thrilled Nykia is staying on board to lead us through this time of transformation,” 2024 NAR President Kevin Sears, broker-associate of Sears Real Estate/Lamacchia Realty in Springfield, Mass., said in a release. “She has been instrumental in leading us up to this point, and her unwavering commitment to our members make[s] her the ideal steward for guiding our association through the evolving real estate landscape.” 

Under Wright’s leadership, NAR has been sharpening its focus on its core mission of serving members, communicating more deliberately, and working to become a more agile organization, the organization stated. Wright’s immediate priorities, it added, will be to continue guiding NAR past the implementation of the proposed settlement practice changes and prioritizing ongoing education, training, and compliance for consumers and agents.

Prior to joining NAR’s leadership team, Wright was CEO of the Chicago Sun-Times, where she led the newspaper through a digital transformation and merger with WBEZ to form Chicago Public Media, one of the largest nonprofit local newsrooms in the country. She is a recognized leader in the media industry for managing significant disruption, driving change, and implementing digital transformation at the newspaper, NAR stated.

Before her time with the newspaper, she was a strategy and business transformation consultant who advised Fortune 500 companies and top tier universities on operational, financial, and performance improvement projects. Wright also is a co-founder of SonicMESSENGER, a software-as-a-service startup helping democratize audience engagement and measurement by leveraging smart audio. 

“I am honored to have earned the confidence and trust from the leadership team to guide this organization at such a critical point,” Wright said. “I am committed to ensuring our association remains a powerful and effective voice for the industry and to fulfilling our goal to bring the privilege of homeownership to more Americans.

“I am clear eyed about our past and present, and I am hyper-focused on building trust with NAR’s many stakeholders so that we can be successful in ensuring we are bringing the best of NAR to each and every one of our members.”

Today's other top stories
Industry veterans talk effects of current CFPB on settlement services
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Union responds to HUD plans to relocate to NSF headquarters
MBA supports HUD’s proposed elimination of multifamily green housing mandate
FHA seeks input on impact of Buy Now, Pay Later loans


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12 USC Section 2605 or Section 6 is titled Servicing of mortgage loans and administration of escrow accounts. It pertains to qualified written requests, notices of transfer of servicing and the administration of escrow accounts.
An arrangement that involves a person who is in a position to refer business as part of a real estate settlement service and who has an interest in a settlement services provider.

In the arrangement, the person, who has either an affiliate relationship with or a direct or beneficial ownership interest of more than one percent in a settlement services provider, directly or indirectly refers business to that provider or influences a consumer to select that provider.
An arrangement that involves a person who is in a position to refer business as part of a real estate settlement service and who has an interest in a settlement services provider.

In the arrangement, the person, who has either an affiliate relationship with or a direct or beneficial ownership interest of more than one percent in a settlement services provider, directly or indirectly refers business to that provider or influences a consumer to select that provider.
A mortgage disclosure that lists all estimated charges and fees associated with your loan. In addition to fees and charges, it will list your loan amount, mortgage rate, loan term and estimated monthly payment. Your escrows due at closing for insurance and taxes will also be outlined. Mortgage lenders are legally required to provide a GFE within three days of receiving your application.
A mortgage disclosure that lists all estimated charges and fees associated with your loan. In addition to fees and charges, it will list your loan amount, mortgage rate, loan term and estimated monthly payment. Your escrows due at closing for insurance and taxes will also be outlined. Mortgage lenders are legally required to provide a GFE within three days of receiving your application.
Under RESPA Section 2605(e)(1)(B), a qualified written request is a written correspondence that includes: 1) the name and account of the borrower, or has enough information to allow the servicer identify that information; and 2) a statement of the reasons for the belief of the borrower that the account is in error or provides sufficient detail to the servicer regarding other information sought by the borrower.

A QWR cannot be written on a payment coupon or other payment medium supplied by the servicer.
Under RESPA Section 2605(e)(1)(B), a qualified written request is a written correspondence that includes: 1) the name and account of the borrower, or has enough information to allow the servicer identify that information; and 2) a statement of the reasons for the belief of the borrower that the account is in error or provides sufficient detail to the servicer regarding other information sought by the borrower.

A QWR cannot be written on a payment coupon or other payment medium supplied by the servicer.
12 USC Section 2609 or Section 10 is titled Limitation on requirement of advance deposits in escrow accounts. It governs escrow accounts including notifications and statements to borrowers. Section 10 also sets out penalties for those who violate the section.
RESPA Section 3 provides that a thing of value includes any payment, advance, funds, loan, service or other consideration

Regulation X says thing of value includes: monies, things, discounts, salaries, commissions, fees, duplicate payments of a charge, stock, dividends, distributions of partnership profits, franchise royalties, credits representing monies that may be paid at a future date, the opportunity to participate in a money-making program, retained or increased earnings, increased equity in a parent or subsidiary entity, special bank deposits or accounts, special or unusual banking terms, services of all types at special or free rates, sales or rentals at special prices or rates, lease or rental payments based in whole or in part on the amount of business referred, trips and payment of another person’s expenses or reduction in credit against an existing obligation.
A form used by a settlement or closing agent itemizing all charges imposed on a borrower and seller in a real estate transaction. This form represents the closing transaction and provides each party with a complete list of incoming and outgoing funds. RESPA requires the HUD-1 to be used as the standard real estate settlement form in all transactions in the U.S. involving federally related mortgage loans.
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