Original Air Date: October 20, 2021
The real estate transaction is always evolving. Those who adapt will earn more business from their current network and grow. Two enthusiastic experts share their experience meeting new consumer demands successfully and what their expectations for the future of the real estate transactions.
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Jim O'Donnell CEO Equity National Title
Jim's been at the helm for over 20 years. He graduated with a B.A. in English from Rhode Island College and went on to law school at Suffolk University. Before coming on board at Equity, he worked in customer service and sales capacities and spent 8 years in politics and city government.
As president, there are three areas of focus for Jim: business development, risk management and employee engagement. Since there's a terrific leader in charge of running day-to-day operations, Jim is free to be creative and build. He's spent a lot of time with our recently expanded sales team as well as our customers, sharing solutions we've built or creating new ones together. He balances those efforts with staying in tune with compliance and regulatory trends and issues and ensuring our compliance management systems stay ahead of the curve. The most important aspect of Jim's day is investing in our people and their development. The result is a unique culture of engaged employees who truly care for and connect with customers.
Jim sees himself as a servant leader who enriches the lives of those with whom he interacts, and he enhances the work in which he's involved. He loves to solve vexing problems in collaboration with others, and in particular, with customers. Jim enjoys coming alongside smart and creative people who bring different perspectives and ideas from other industries to help stir the imagination and collaboratively solve perplexing issues.
Veronica Figueroa CEO The Figueroa Team, Brokered by eXp Realty
Veronica Figueroa is known for her vivacious personality. Veronica is the former Broker-Owner of RE/MAX Innovation in Orlando. RE/MAX Hall of Fame and Diamond Recipient. She is the Team Lead of The Figueroa Team, a nationally recognized team serving Central Florida. Her contributions to the industry have led her to become a thought leader on motivation as well for her passion for teams and real estate innovation. Veronica regularly engages with other team leads to share her unique techniques that fuel her team’s success. She sits on Zillow's Advisory Board. Veronica has been named an Inman Influencer. In 2017 The Figueroa Team won Most Innovative Team of the Year by Inman. Veronica is Zillow’s Broker Partner for Zillow Offers. The Figueroa Team is on track to sell over 175 million in 2020 in sales volume (700+ units). The Figueroa Team moves over a 17 roster team from RE/MAX to now a 60+ team since joining eXp Realty in June 2019. Today, Veronica is proud to be aligned with over 1000+ partners at eXp Realty and growing.
Veronica’s true passion is to inspire and help others with directional wisdom to follow their dreams. She will inspire you to take action. She will inspire you to become the leader you were always meant to be!
Jamie Kump Director of High Growth Accounts Qualia
Jamie Kump is the Director of High Growth Accounts at Qualia, where she is a strategic partner for technology enabled real estate companies looking for ways to bridge the gaps between their title, escrow, and mortgage operations. Jamie leverages her years of industry experience by helping these companies vertically integrate their real estate operations while elevating the consumer experience. Prior to Qualia, Jamie held roles at QuinStreet and Apio. Jamie graduated cum laude from California Polytechnic State University.
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