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Industry News

NAR provides quarterly update on its strategic plan

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Industry News
Thursday, April 23, 2026

The National Association of Realtors (NAR) released on April 21 its first quarterly update on the 2026-2028 strategic plan, highlighting its affordable housing efforts and collaborations with multiple listing services (MLSs).

In the first quarter of implementation, NAR initiated two-thirds of the plan’s projects. Early successes centered on affordable housing, NAR’s brand and broker relationships.

“This plan was built for action,” NAR CEO Nykia Wright said in a release. “Rebuilding trust requires more than words — it requires visible progress. That’s why we’re committed to sharing clear, regular updates that show members how this work is making a real difference.”

Additional work across education, corporate partnerships, MLS relationships and governance were informed by NAR members through committee involvement, focus groups and other feedback mechanisms.

“Members are actively shaping this work,” NAR President Kevin Brown said. “From education to governance to housing supply, Realtors are directly influencing the decisions and work that matter most to the industry.”

The update on NAR’s progress in the first quarter highlighted the actions taken to reach its goals and potential next steps.

  • Affordable housing: The Senate recently passed the 21st Century ROAD to Housing Act and NAR conducted original consumer sentiment research about the state of housing affordability to help the act advance in the Senate. NAR also launched the Building Better Communities landing page, highlighting state and local successes in zoning reform, growth and more.
  • Broker relationship: NAR launched smallbroker.realtor to provide tailored resources for smaller brokerages and initiated an engagement calendar with over 35 live events across 21 states and over 7,000 in-person and virtual touchpoints across enterprise, mid-size and independent firms. NAR also hosted over 14 broker summits and conferences nationwide and made over 1,400 industry connections across 56 different companies.
  • MLS collaboration: NAR reinstituted and restructured the MLS Executive Advisory Group to gather direct feedback from a select group of MLS CEOs, allowing NAR to hear in real time how NAR can further support MLSs. NAR also launched two resources to help MLSs participants and staff evaluate whether a listing marketed as “coming soon” complies with applicable MLS rules and NAR MLS policy.
  • Member education: NAR completed planning for a three-year education road map guided by what members need to reach their next transaction and is currently designing a new Learning Management System to better integrate with NAR and partner systems.
  • Corporate partnerships: NAR integrated Realtors Property Resource into Realtor.com’s new Realtor.com+ MLS product to give members easier access to market insights and to build a stronger channel for NAR’s advocacy messaging using Realtor.com’s consumer reach.
  • NAR brand: NAR leveraged artificial intelligence-powered data, and behavioral and attitudinal signals in its new consumer ad campaign to make sure the message reached first-time buyers as they were looking to hire an agent. NAR also formed a brand protection team to coordinate across platforms, partners and audiences.
  • NAR governance: NAR updated the application process to collect relevant experience based on the specific committee the member is applying to, making things clearer and fairer and reviewed 95 committees, councils and advisory boards representing over 2,000 volunteer roles to better align with strategic priorities.

According to the update, NAR’s second quarter priorities include continuing to push for the 21st Century ROAD to Housing Act and deepening industry partnerships with associations and MLS leaders to ensure the association is making member-driven decisions compliant with antitrust policies.

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12 USC Section 2605 or Section 6 is titled Servicing of mortgage loans and administration of escrow accounts. It pertains to qualified written requests, notices of transfer of servicing and the administration of escrow accounts.
An arrangement that involves a person who is in a position to refer business as part of a real estate settlement service and who has an interest in a settlement services provider.

In the arrangement, the person, who has either an affiliate relationship with or a direct or beneficial ownership interest of more than one percent in a settlement services provider, directly or indirectly refers business to that provider or influences a consumer to select that provider.
An arrangement that involves a person who is in a position to refer business as part of a real estate settlement service and who has an interest in a settlement services provider.

In the arrangement, the person, who has either an affiliate relationship with or a direct or beneficial ownership interest of more than one percent in a settlement services provider, directly or indirectly refers business to that provider or influences a consumer to select that provider.
A mortgage disclosure that lists all estimated charges and fees associated with your loan. In addition to fees and charges, it will list your loan amount, mortgage rate, loan term and estimated monthly payment. Your escrows due at closing for insurance and taxes will also be outlined. Mortgage lenders are legally required to provide a GFE within three days of receiving your application.
A mortgage disclosure that lists all estimated charges and fees associated with your loan. In addition to fees and charges, it will list your loan amount, mortgage rate, loan term and estimated monthly payment. Your escrows due at closing for insurance and taxes will also be outlined. Mortgage lenders are legally required to provide a GFE within three days of receiving your application.
Under RESPA Section 2605(e)(1)(B), a qualified written request is a written correspondence that includes: 1) the name and account of the borrower, or has enough information to allow the servicer identify that information; and 2) a statement of the reasons for the belief of the borrower that the account is in error or provides sufficient detail to the servicer regarding other information sought by the borrower.

A QWR cannot be written on a payment coupon or other payment medium supplied by the servicer.
Under RESPA Section 2605(e)(1)(B), a qualified written request is a written correspondence that includes: 1) the name and account of the borrower, or has enough information to allow the servicer identify that information; and 2) a statement of the reasons for the belief of the borrower that the account is in error or provides sufficient detail to the servicer regarding other information sought by the borrower.

A QWR cannot be written on a payment coupon or other payment medium supplied by the servicer.
12 USC Section 2609 or Section 10 is titled Limitation on requirement of advance deposits in escrow accounts. It governs escrow accounts including notifications and statements to borrowers. Section 10 also sets out penalties for those who violate the section.
RESPA Section 3 provides that a thing of value includes any payment, advance, funds, loan, service or other consideration

Regulation X says thing of value includes: monies, things, discounts, salaries, commissions, fees, duplicate payments of a charge, stock, dividends, distributions of partnership profits, franchise royalties, credits representing monies that may be paid at a future date, the opportunity to participate in a money-making program, retained or increased earnings, increased equity in a parent or subsidiary entity, special bank deposits or accounts, special or unusual banking terms, services of all types at special or free rates, sales or rentals at special prices or rates, lease or rental payments based in whole or in part on the amount of business referred, trips and payment of another person’s expenses or reduction in credit against an existing obligation.
A form used by a settlement or closing agent itemizing all charges imposed on a borrower and seller in a real estate transaction. This form represents the closing transaction and provides each party with a complete list of incoming and outgoing funds. RESPA requires the HUD-1 to be used as the standard real estate settlement form in all transactions in the U.S. involving federally related mortgage loans.
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