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What do lenders, builders and consumers really want?What do lenders, builders and consumers really want?
Thursday, May 14, 2026
The housing industry has weathered plenty of turbulence in recent years, and no one feels it more than industry professionals and consumers trying to navigate affordability pressures, inventory shortages and an ever-shifting rate environment. A session at the 2026 National Settlement Services Summit in Kansas City, Mo., May 19-21, titled “The Referral Equation: What Lenders, Homebuilders and Consumers Expect Today,” will put that consumer experience front and center.
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Subscriber Access OnlyMortgage servicer urged to ensure compliance with anti-noncompete law
Thursday, May 14, 2026
A Pennsylvania-based national mortgage services provider was sent a formal warning letter on May 8 by Federal Trade Commission Chairman Andrew Ferguson asking the company to ensure compliance with laws banning noncompete agreements for employees.
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California governor appoints former CFPB director as secretary of new consumer services agency
Thursday, May 14, 2026
Gov. Gavin Newsom (D-Calif.) announced on May 12 that Rohit Chopra will serve as secretary of California’s new Business and Consumer Services Agency , bringing one of the nation’s most prominent consumer protection leaders to California state government. Chopra previously served as director of the Consumer Financial Protection Bureau and as a commissioner of the Federal Trade Commission.
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Veterans United says amended class action ‘adds volume, not substance’Subscriber Access OnlyVeterans United says amended class action ‘adds volume, not substance’
Monday, May 11, 2026
On May 4, veterans filed an amended class action complaint in their antitrust suit against Veterans United Home Loans, which introduced testimony from real estate agents and loan officers and alleged three new violations of state consumer protection laws. Veterans United told RESPA News the amended complaint “adds volume and hyperbole, not substance.”
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Borrowers allege lender breached 2021 settlement agreementSubscriber Access OnlyBorrowers allege lender breached 2021 settlement agreement
Monday, May 11, 2026
Two borrowers filed civil action against Rushmore Loan Management Services LLC and Nationstar Mortgage LLC, doing business as Rushmore Servicing, alleging that Rushmore violated a 2021 settlement agreement by charging fees that should have been extinguished under the agreement.
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DOJ secures $500K settlement in fair housing suitSubscriber Access OnlyDOJ secures $500K settlement in fair housing suit
Monday, May 11, 2026
The Department of Justice announced on April 27 that a Kentucky owner and manager of residential rental properties agreed to pay $510,000 to resolve allegations that he sexually harassed female tenants in violation of the Fair Housing Act.
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Subscriber Access OnlyHUD’s proposed rule on mixed-status households could cost housing providers millions, non-profit says
Monday, May 11, 2026
The National Low Income Housing Coalition sent a comment letter to the Department of Housing and Urban Development (HUD) regarding its recent notice of proposed rulemaking” which would require proof of U.S. citizenship or eligible status for every resident in HUD-funded housing, including mixed-status households. 
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Ginnie Mae mortgage servicer and tech company announce partnership
Monday, May 11, 2026
Carrington Mortgage Services, LLC, a specialist in Ginnie Mae servicing, and Valon Technologies, Inc., which has built an artificial intelligence-native operating system for mortgage servicing, announced a strategic partnership on May 7 to advance the next generation of Ginnie Mae servicing technology. 
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HUD takes over Little Rock public housing authority
Monday, May 11, 2026
The Department of Housing and Urban Development (HUD) declared on May 5 that the Housing Authority of the city of Little Rock, Ark., was in substantial default for failing to meet the terms of its federally-mandated recovery agreement. As a result, HUD took possession of the housing authority’s programs, operations and assets and dissolved its locally appointed governing board of commissioners.
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Nationstar sued for RESPA violations, escrow mismanagementSubscriber Access OnlyNationstar sued for RESPA violations, escrow mismanagement
Thursday, May 7, 2026
A borrower filed a civil complaint for damages against Nationstar Mortgage LLC, doing business as Mr. Cooper, for allegedly violating RESPA by failing to respond to several qualified written requests in a timely manner and failing to properly disburse tax payments from an escrow account.
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Experts analyze essential tech stacks, workflows for successful AfBASubscriber Access OnlyExperts analyze essential tech stacks, workflows for successful AfBA
Wednesday, May 6, 2026
A panel of tech and affiliated business arrangements (AfBAs) experts discussed the operational essentials for the first 90 days of a new AfBA, including workflow and technology.
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HUD’s contested homelessness reforms move forwardSubscriber Access OnlyHUD’s contested homelessness reforms move forward
Wednesday, May 6, 2026
The Department of Housing and Urban Development announced on April 30 that homelessness-related service providers across the nation can expect the 2026 Continuum of Care Notice of Funding Opportunity to be published by June 1, with awards being made by Dec. 1. Proposed reforms to the program faced opposition in lawsuits filed by over 20 states and by nonprofit organizations.
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RESPA News Monthly
June 2026

Cover Story:

RESPert Holly Bunting talks RESPA litigation risk


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12 USC Section 2605 or Section 6 is titled Servicing of mortgage loans and administration of escrow accounts. It pertains to qualified written requests, notices of transfer of servicing and the administration of escrow accounts.
An arrangement that involves a person who is in a position to refer business as part of a real estate settlement service and who has an interest in a settlement services provider.

In the arrangement, the person, who has either an affiliate relationship with or a direct or beneficial ownership interest of more than one percent in a settlement services provider, directly or indirectly refers business to that provider or influences a consumer to select that provider.
An arrangement that involves a person who is in a position to refer business as part of a real estate settlement service and who has an interest in a settlement services provider.

In the arrangement, the person, who has either an affiliate relationship with or a direct or beneficial ownership interest of more than one percent in a settlement services provider, directly or indirectly refers business to that provider or influences a consumer to select that provider.
A mortgage disclosure that lists all estimated charges and fees associated with your loan. In addition to fees and charges, it will list your loan amount, mortgage rate, loan term and estimated monthly payment. Your escrows due at closing for insurance and taxes will also be outlined. Mortgage lenders are legally required to provide a GFE within three days of receiving your application.
A mortgage disclosure that lists all estimated charges and fees associated with your loan. In addition to fees and charges, it will list your loan amount, mortgage rate, loan term and estimated monthly payment. Your escrows due at closing for insurance and taxes will also be outlined. Mortgage lenders are legally required to provide a GFE within three days of receiving your application.
Under RESPA Section 2605(e)(1)(B), a qualified written request is a written correspondence that includes: 1) the name and account of the borrower, or has enough information to allow the servicer identify that information; and 2) a statement of the reasons for the belief of the borrower that the account is in error or provides sufficient detail to the servicer regarding other information sought by the borrower.

A QWR cannot be written on a payment coupon or other payment medium supplied by the servicer.
Under RESPA Section 2605(e)(1)(B), a qualified written request is a written correspondence that includes: 1) the name and account of the borrower, or has enough information to allow the servicer identify that information; and 2) a statement of the reasons for the belief of the borrower that the account is in error or provides sufficient detail to the servicer regarding other information sought by the borrower.

A QWR cannot be written on a payment coupon or other payment medium supplied by the servicer.
12 USC Section 2609 or Section 10 is titled Limitation on requirement of advance deposits in escrow accounts. It governs escrow accounts including notifications and statements to borrowers. Section 10 also sets out penalties for those who violate the section.
RESPA Section 3 provides that a thing of value includes any payment, advance, funds, loan, service or other consideration

Regulation X says thing of value includes: monies, things, discounts, salaries, commissions, fees, duplicate payments of a charge, stock, dividends, distributions of partnership profits, franchise royalties, credits representing monies that may be paid at a future date, the opportunity to participate in a money-making program, retained or increased earnings, increased equity in a parent or subsidiary entity, special bank deposits or accounts, special or unusual banking terms, services of all types at special or free rates, sales or rentals at special prices or rates, lease or rental payments based in whole or in part on the amount of business referred, trips and payment of another person’s expenses or reduction in credit against an existing obligation.
A form used by a settlement or closing agent itemizing all charges imposed on a borrower and seller in a real estate transaction. This form represents the closing transaction and provides each party with a complete list of incoming and outgoing funds. RESPA requires the HUD-1 to be used as the standard real estate settlement form in all transactions in the U.S. involving federally related mortgage loans.
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