Buyers in Pennsylvania who fell behind on taxes and paid them were entered into an escrow account with their servicer without notification to fund future tax payments.
When the servicing of their loan was transferred, the new servicer also required a tax escrow, but demanded a much higher monthly payment. When the buyers were notified, they sent qualified written requests which were unanswered. The buyers sued for RESPA violations, among other complaints.
The court determined the buyers met the standards for qualified written requests, and that the servicer failed to comply. Could they sufficiently plead statutory or actual damages?
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