A Maryland borrower whose home fell into default applied for a loan modification from her servicer, but her application was denied.
Before her appeal of the denial could be conducted, the servicer moved to foreclose on her property. The borrower sued for violation of RESPA’s dual-tracking standards and failure to respond to a qualified written request (QWR).
The district court in Maryland found the servicer had violated dual-tracking standards and failed to properly comply with the QWR, and then it examined actual damages to find the borrower demonstrated those as well. Read on for details of the case.
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