A Maryland borrower sued her servicer for allegedly failing to conduct a reasonable investigation and respond to a qualified written request (QWR) and notice of error (NOE).
The borrower’s property was advertised for a tax sale after her escrow account became deficient for unpaid water bill charges on a Baltimore duplex unit she owned. The servicer argued it complied with its obligations under RESPA.
Read on to see how a judge ruled.
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