After losing his case in district court, a borrower in Georgia appealed the case to the U.S. Court of Appeals, Eleventh Circuit, saying the qualified written request he sent his servicer was not properly answered and that he was not provided with a compliant address to which he could send the request.
The appellate court looked at the language from the servicer detailing where requests for information should be directed to see whether the district court ruled correctly.
Read on for more about the case to see whether the servicer complied with Regulation X when it directed borrowers to send correspondence about their loans.
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