A federal judge recently upheld a jury’s $3.5 million verdict for an Illinois woman who claimed her loan servicer’s responses to her qualified written requests failed to comply with RESPA’s investigation and explanation requirements.
The plaintiff alleged the servicer’s actions resulted in emotional distress and her being fired from her job.
Read on to see why the borrower prevailed on all her claims, and why the servicer’s conduct was deemed “reprehensible” by the judge.
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