When a new servicer took over a Pennsylvania couple’s account, it required a tax escrow. The couple, who did not escrow their taxes before the new servicer took over, objected and continued to make previous monthly payments.
The servicer sued the couple in foreclosure, but not until after the couple had sent four qualified written requests (QWRs), two of which were not timely answered.
Read on to see whether the district court agreed with the couple’s complaint that the failure to respond met the threshold for statutory damages.
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