Florida homeowners filed suit against their servicer after making requests for information that were unanswered for nearly three months.
The servicer filed a motion to dismiss, saying the homeowners did not meet RESPA’s requirements for a qualified written request (QWR), and that the homeowners did not adequately plead actual damages.
The Florida district court ruled that the homeowners did not meet the requirements for a QWR which triggered the servicer’s obligations to respond under RESPA, but found the homeowners did plead actual damages and denied the motion to dismiss. How did the court come to the conclusion? Read on for more.
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