The Consumer Financial Protection Bureau recently penalized U.S. Bank $37.5 million for illegally accessing its customers’ credit reports and opening checking and savings accounts, credit cards and lines of credit without customers’ permission.
The bureau said U.S. Bank pressured and incentivized its employees to sell multiple products and services to its customers, including imposing sales goals as part of their employees’ job requirements.
Read on to learn more.
TO READ THE FULL STORY
Cover Story: