An Arizona couple accused their servicer of failing to notify them in writing that it received their application or communicating with them on the status of their request for help.
At issue was § 1024.41(b)(2), which requires a servicer to review the loss-mitigation application 45 days or more before a foreclosure sale and notify the borrower within five days after receiving the application whether it is complete or incomplete.
Read on for highlights of the judge’s ruling.
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