The Consumer Financial Protection Bureau (CFPB) said in its most recent Supervisory Highlights that examiners found problems with mortgage servicers violating RESPA in the loss mitigation process.
However, these violations were caused, in part, by an unexpected surge in applications because of natural disasters.
Read on for more from the report, which covers bureau supervision activities generally completed between April and August 2019, and includes examination findings in mortgage servicing, debt collection, payday lending and student loan servicing.
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