In 2017 the Consumer Financial Protection Bureau (CFPB) reported receiving more than 320,000 complaints in its Consumer Complaints Database. That includes more than 37,000 related to mortgage complaints.
In addressing the American Bankers Association Government Relations Summit, acting director Mick Mulvaney said the Dodd-Frank Act doesn’t require the bureau to run a “Yelp for financial services.”
Will the CFPB continue to make complaints public? Will the 1.4 million complaints submitted since 2011 – and all future complaints – instead be collected but held internally? Read on for more.
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